Support Engineer for Qatar

Salary:
Location:	Saudi Arabia, Middle East
Job Type:	Permanent
Posted:	27th Oct 2010
Closing Date:	24th Nov 2010
Posted By:	Vamsystems
Details:
Support Engineer for Qatar VAM SYSTEMS is a Business Consulting, IT Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India. VAM SYSTEMS is currently looking for Support Engineer for our Qatar operations with the following skill set and terms and conditions: Education/Experience Requirements: • Bachelor’s Degree in Computer Engineering. • Minimum 2 years experience in financial services with a specialization in the provision of technical support. • Training courses and certification in circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. Required Special Skills: • Provide support for stand-alone and LAN PC users, including upgrades, installation, troubleshooting and maintenance. • Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required. • Install and perform minor repairs to hardware, software, and peripheral equipment, following design or installation specifications. • Set up equipment for employee use, performing or ensuring proper installation of cable, operating systems, and appropriate software. • Provide support for assigned units of all network components including network accessories, lines, cabling, PCs, servers, printers, ATMs, and machines and be ready to backup team members in support calls. • Provide Desktop Computing Support for hardware and software. • Apply software patches/ upgrades and respond to user requests as needed. • Diagnose problems with hardware (PC desktop or server). • Repair or upgrade any printer or PC. • Assist the Senior Support Engineer in developing training materials and procedures, and/or train users in the proper use of hardware and software. • Assist the Senior Support Engineer prepares evaluations of software or hardware, and recommend improvements or upgrades. • Provide inputs to the Senior Support Engineer in conducting office automation feasibility studies, including workflow analysis, space design, and cost comparison analysis. • Strong analytical, problem solving, decision-making and financial management skills. • Self-driven with well-developed leadership, motivational and team-building skills. • Customer service orientation (for the Group’s users). • Excellent oral and written communication skills in English and Arabic (preferable). • Strong analytical, problem solving, decision-making and financial management skills. • Self-driven with well-developed leadership, motivational and team-building skills. • Ability to identify need for change, adaptable and flexible in anticipating and realizing market opportunities. • Understanding of linkages driving profit. • Good interpersonal and networking skills. Domain: Banking Terms and conditions: Joining time frame: 2 weeks (maximum 4 weeks) The selected candidates shall join VAM SYSTEMS – Qatar and shall be deputed to one of the leading Banks in Qatar.
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