Assistant Store Manager - H&M - Kuwait

The Role M.H. Alshaya Co. is a leading international franchise operator for over 55 of the world's most recognised retail pands, including Starbucks, H&M, Mothercare, Debenhams, American Eagle, Pottery Barn, Pottery Barn Kids, P.F. Chang's, Office Depot and Boots. The company operates 1,900 stores across 7 divisions: Fashion & Footwear, Health & Beauty, Food Services, Optics, Pharmaceuticals, Office Supplies and Home Furnishings.  Alshaya stores can currently be found in 15 markets across the Middle East, North Africa, Turkey, Cyprus, Russia, Poland, Slovakia and Czech Republic. It employs more than 20,000 people from over 80 nationalities.The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and pands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.  M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments.  Learn more about the company at http://www.alshaya.com/ .A store Manager is expected to lead by example to maximize store contribution through exploiting every opportunity to drive sales, reduce stock loss, capitalize on merchandising opportunities & maintain cost controls. Retain & develop a highly motivated team, ensuring individual, & store compliance with all company policy & procedures, audit, & country law. Act as the manager incharge in the absence of the Store Manager Requirements
Requirements * Actively use sales information to make business decisions to maximize sales opportunities through commerciality & outstanding customer service.* Provide clear direction & ensure co-operation between all areas of the store team.* Ensure Sales team deliver highest possible levels of customer service in store & that this is prioritized at all times to maximize sales.* Achieve company sales targets.* Ensure the store consistently reflects highest possible standards of merchandising, housekeeping & recovery.* Regularly monitor & review layouts to ensure best & worst selling lines are correctly positioned.* Accurately & efficiently communicate any stock issues, ideas or recommendations to the pand merchandising team.* Actively seek & exploit all additional opportunities to promote sales.* Ensure that all merchandise is correctly received & displayed on the sales floor.* Follow H&M Visual Merchandising guidelines, ensuring all garments are displayed on the shop floor & garment care standards are consistently maintained.* Be aware of the current season trends & visual layout.* Ensure that all management are well informed of the collection, advertising campaigns, promotions, sales activities & other company projects.* Initiate & drive the highest possible standards of in-store visual impact, merchandising & layout within divisional guidelines.* Ensure that staff & management for maximum coverage at peak trading periods & the store have the right people in the right place at the right time.* Responsible for ensuring that the team & store comply with all company, pand, and government policies, procedures, processes and guidelines.* Coach, develop and mentor the store team.* Develop one's own team within the store in liaison with Operations, HR and Training Departments.* Ensure the highest possible standards of customer service are offered on a daily basis.* Previous management experience within a retail environment. * IT literate * English essential, Arabic preferred. About the Company
About the Company M.H. Alshaya Co. is a leading international franchise operator for over 55 of the worlds most recognised retail pands, including Starbucks, H&M, Mothercare, Debenhams, American Eagle, Pottery Barn, Pottery Barn Kids, P.F. Changes, Office Depot and Boots. The company operates 1,900 stores across 7 divisions: Fashion & Footwear, Health & Beauty, Food Services, Optics, Pharmaceuticals, Office Supplies and Home Furnishings.
Alshaya stores can currently be found in 15 markets across the Middle East, North Africa, Turkey, Cyprus, Russia, Poland, Slovakia and Czech Republic. It employs more than 20,000 people from over 80 nationalities.
The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and pands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.

Apply (must login)